Tag Archives: customer service

One of our staff here at Review Centre this morning received an email from Groupon. He had ordered a set of lights via an offer on the site back in January but then the fun started. They never arrived and … Continue reading

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Mary Portas Secret Shopper on Wednesday took a sharp look at customer service at budget chain stores in the high street. At Review Centre we’re no strangers to seeing customers complain about bad service they have received regarding simple advice, … Continue reading

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No one likes getting negative feedback, but, unfortunately sometimes problems occur – no matter what the issue or who your company is; someone, somewhere will have experienced a problem with your service at some point. It’s how you react that … Continue reading

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